This Privacy Policy in accordance with the Personal Data Protection Act 2010 of Malaysia sets out how Ikonik Eye Specialist & General Health Centre Sdn Bhd and/or its group of companies (“Ikonik Eye Specialist & General Health Centre”) collects, uses and protects your personal information which you have provided to Ikonik Eye Specialist & General Health Centre.

The term “Ikonik Eye Specialist & General Health Centre” or “us” refers to Ikonik Eye Specialist & General Health Centre as the owner of this website. The term “you” or “your” refers to the user or viewer of Ikonik Eye Specialist & General Health Centre’s website.

1. Why Ikonik Eye Specialist & General Health Centre collect your personal information

(A) Your personal information is collected for the following purposes:

for patient registration with Ikonik Eye Specialist & General Health Centre;
to send you invites to Ikonik Eye Specialist & General Health Centre’s events, promotional materials, advertisements for marketing purposes via email or short message service (SMS);
for administrative purposes;
for assessment and analysis of the market, Ikonik Eye Specialist & General Health Centre’s customers and/or potential customers in relation to Ikonik Eye Specialist & General Health Centre’s treatments, products and services;
to monitor, review and improve Ikonik Eye Specialist & General Health Centre’s services;
to be used for internal record keeping;

(B) For this purpose we collect personal information which includes but not limited to the following:-

name, job title and company name;
contact information including address, email address and phone number;
details of your visits to Ikonik Eye Specialist & General Health Centre’s centre and/or clinic and/or website;
demographic information;
gender, age and date of birth; and
such other relevant information to enable Ikonik Eye Specialist & General Health Centre to provide you with Ikonik Eye Specialist & General Health Centre’s treatments, products and services.

2. How Ikonik Eye Specialist & General Health Centre collects your personal information

Ikonik Eye Specialist & General Health Centre collects this information when you visit Ikonik Eye Specialist & General Health Centre’s centre or clinic, when you register or when you telephone or email Ikonik Eye Specialist & General Health Centre or correspond with Ikonik Eye Specialist & General Health Centre.

By providing your personal information to Ikonik Eye Specialist & General Health Centre, you have agreed to give your consent to the processing of your personal information by Ikonik Eye Specialist & General Health Centre for the stated lawful purposes when your personal information was collected. Ikonik Eye Specialist & General Health Centre shall not process your personal information unless you have given consent to the processing of your personal information. “Processing” means collecting, recording, holding or storing your personal information or carrying out any operation or set of operations on your personal information.

3. Direct Marketing

Ikonik Eye Specialist & General Health Centre may use your personal information for marketing purposes, in particular to present you with advertisements, marketing and/or promotional materials informing about our treatments, products and services and/or conduct free prize draws and prize competitions and such other information in relation to our treatments, products and services which we believe may be of interest to you.

Ikonik Eye Specialist & General Health Centre will send you advertisements, marketing and/or promotional materials or information in relation to our treatments, products and services, if you have elected to receive such information when you register with Ikonik Eye Specialist & General Health Centre.

If at any time you wish to stop receiving these advertisements, marketing and/or promotional materials, you can do so by using the unsubscribe information on every such mailing, by updating your user profile or account data or by contacting Ikonik Eye Specialist & General Health Centre (see below for details on how to contact Ikonik Eye Specialist & General Health Centre).

4. Sharing of your personal information

Ikonik Eye Specialist & General Health Centre do not sell, rent, or lease Ikonik Eye Specialist & General Health Centre’s patient information to third parties. Ikonik Eye Specialist & General Health Centre may however share and/or disclose your personal information to third parties in the following circumstances:

for purposes of providing information to your treating healthcare professional;
where Ikonik Eye Specialist & General Health Centre is required to do so by law, regulation, or any binding judgment, order, or requirement of any court or other competent authority;
where you have consented to such disclosure.

5. Security

Ikonik Eye Specialist & General Health Centre is committed and will use Ikonik Eye Specialist & General Health Centre’s best endeavor to ensure that your personal information is kept and stored securely.

On that premise, Ikonik Eye Specialist & General Health Centre has adopted the following measures:
• using encryption, where appropriate;
• using password protection, where appropriate; and
• only Ikonik Eye Specialist & General Health Centre’s authorized employees are permitted to access your personal information for the purposes stipulated in this Privacy Policy.

6. Links to external content resources

Ikonik Eye Specialist & General Health Centre’s website may link or direct you to other websites or external content resources which are not within our control. Whilst we will use our best endeavor to ensure that we link or direct you only to websites that share our privacy and security standards, we are not in the position to guarantee the same and we will not be responsible for the protection and privacy of any personal information which you provide on those websites. You should therefore exercise caution including reviewing the privacy policy of those websites before disclosing any personal information.

7. Web tracking (cookies and web beacons)

Ikonik Eye Specialist & General Health Centre uses cookies (small text files that store information on your hard drive) for certain functions and operations of our websites.

Cookies help Ikonik Eye Specialist & General Health Centre to understand which sections of Ikonik Eye Specialist & General Health Centre’s websites are frequently visited. With this information Ikonik Eye Specialist & General Health Centre is able to adapt Ikonik Eye Specialist & General Health Centre’s treatments, products and services and/or website to suit your demands and to provide you with a more customized and personalized user experience. For example, cookies allow Ikonik Eye Specialist & General Health Centre to ensure that the information displayed on your next visit will match your user preferences.

You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. For example, on Microsoft Internet Explorer you can disable or delete cookies by selecting “Tools/Internet Options”.

Please note that Ikonik Eye Specialist & General Health Centre’s websites are designed to work with cookies and disabling cookies may affect your usage of Ikonik Eye Specialist & General Health Centre’s websites and may prevent you from taking full advantage of Ikonik Eye Specialist & General Health Centre’s services at Ikonik Eye Specialist & General Health Centre’s websites. Ikonik Eye Specialist & General Health Centre do not exchange cookies with any third party websites or external data suppliers, except with third parties working with Ikonik Eye Specialist & General Health Centre to provide Ikonik Eye Specialist & General Health Centre’s services to you.

Ikonik Eye Specialist & General Health Centre’s websites and the communications generated from using and/or registering to Ikonik Eye Specialist & General Health Centre’s websites, such as promotional emails, may contain electronic images known as “web beacons”. Web beacons generally work in conjunction with cookies, and Ikonik Eye Specialist & General Health Centre may use them in the same way Ikonik Eye Specialist & General Health Centre uses cookies (see above).

8. Retention of your personal information
All your personal information collected by Ikonik Eye Specialist & General Health Centre will be retained with Ikonik Eye Specialist & General Health Centre and Ikonik Eye Specialist & General Health Centre shall not keep your personal information longer than is necessary for the fulfilment of the lawful purposes to which it was obtained for.

9. Access to your personal information

You may request for a copy of your personal information which you have provided to Ikonik Eye Specialist & General Health Centre by submitting your request in writing specifying the personal information you wish to access including any discount or reference numbers where applicable to Ikonik Eye Specialist & General Health Centre in which a fee will be charged to you (if necessary) and you will need to provide a copy of the following documents with your written request to enable Ikonik Eye Specialist & General Health Centre to verify your identity:

a. NRIC; and/or
b. driving licence.

10. Accuracy and correction of your personal information

Ikonik Eye Specialist & General Health Centre takes all reasonable steps to ensure that your personal information provided to Ikonik Eye Specialist & General Health Centre is accurate and relevant only to the lawful purposes to which it was obtained for and is kept in the manner whereby the accuracy and completeness of your personal information is not affected and your personal information is up-to-date.

If any of your information is incorrect or incomplete, the correction will be done without any charges and you may submit your request in writing specifying the incorrect information and the correct information for us to replace it with. Please include the following in your written request which can be used to identify you such as:

a. name;
b. NRIC; and
c. home address.

11. Changes

Ikonik Eye Specialist & General Health Centre may amend this Privacy Policy from time to time by posting the changes on this page. Please visit Ikonik Eye Specialist & General Health Centre’s website from time to time to ensure that you are kept up to date.

12. Choice to your personal information

You may choose to restrict the collection or use of your personal information by clicking the link in Ikonik Eye Specialist & General Health Centre’s Electronic Direct Mail (“EDM”) to unsubscribe the service upon receiving the EDM from Ikonik Eye Specialist & General Health Centre or you may contact Ikonik Eye Specialist & General Health Centre directly.

13. Contact

Ikonik Eye Specialist & General Health Centre welcomes your views and feedback about Ikonik Eye Specialist & General Health Centre’s Privacy Policy. Please help Ikonik Eye Specialist & General Health Centre to ensure that the personal information which you have provided to Ikonik Eye Specialist & General Health Centre is accurate and up to date. If you have any queries or comments please contact our Customer Service at (+603) 9765 1368 or you may also write to Ikonik Eye Specialist & General Health Centre at 9, 10, 11, Residensi Park, Persiaran Jalil Utama, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.